Ohio Healthcare

For healthcare organizations seeking the prestigious Malcolm Baldrige Award for Performance Excellence, navigating the application process can be a complex endeavor. Our client played a pivotal role in this journey, leading the development of multi-year plans for several Ohio healthcare organizations seeking Baldrige recognition.

Partnering for Progress

  • Building a Roadmap for Success

  • Strategic Planning: Our client spearheaded the development of comprehensive, multi-year plans tailored to each organization’s unique goals and aspirations. These plans served as a roadmap for continuous improvement, aligning with the Baldrige Excellence Framework’s core principles.

  • Project Management & Transparency

  • Streamlined Process: A clear and structured approach is implemented. We establish a project timeline encompassing key steps and milestones, including data collection, best practice analyses, feedback loops, and metric development.
  • Proactive Communication: Utilizing Microsoft SharePoint portals, we document and maintain project plans, change plans, and application status, ensuring transparency and accessibility for all stakeholders.

  • Unveiling Strengths and Opportunities

  • To ensure all stakeholders were informed and engaged throughout the process, we developed and maintained both high-level and detailed project plans

  • These plans were regularly communicated to stakeholders, allowing them to monitor progress and address any concerns promptly.

  • Through our collaborative efforts, the integration of the two HR teams was successfully completed
Consulting 85%
Leadership Development 76%
Organizational Behaviour 92%
Business Context 65%